When a code shows "unavailable"

Why a visitor might see an unavailable page instead of your destination, and how to fix it.

The workspace is still pending approval — wait for the VASQR team, or ask on WhatsApp.
The free trial or paid plan has ended — open Billing, pay, and submit your payment for approval.
The code is paused — open QR Codes and click Unpause.
The campaign has not started yet or has ended — edit the code's start and end times.
The code reached its maximum number of scans — edit the code and raise or clear the limit.
The code was deleted or never existed — create a new code; deleted codes cannot be restored.

Good to know

Nothing needs reprinting: once the cause is fixed, the same printed code works again on the next scan.

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